The need in Volvo Truck Corporation was to supply the sales personnel with well-arranged and collected sales material along with configuration support in order to meet their customers' demands for tailor-made products. In addition to this they wanted to avoid the situation where the sales person creates more or less the same material when delivering the quotations.

The order office on each market was in need of correct and consistent orders to avoid misunderstandings between them and the sales personnel. The marketing and sales managers needed an efficient reports tool that would enable a follow up on sales activities and order stock.

In order to solve these problems, the consultants at Proconsa have worked close together with Volvo for some years. From this co-operation, a broad and integrated sales and product support system has emerged.



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